LOURDES HOTEL, Nuwara Eliya – A Smart Stay in the City
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Key details
About the Hotel
No.20\/4, 3Rd Lane, Magastota,
Nuwara Eliya,
Sri Lanka,
Nuwara Eliya District
Rooms with Mountain Views
All rooms include a TV, seating area, and satellite channels. Premium bedding, free WiFi, and safes are standard. Private bathrooms have a bath or shower. Some rooms offer electric kettles and tea/coffee makers. Windows frame 360-degree views of misty mountains and tea gardens.
On-Site Dining Options
The restaurant serves à la carte Sri Lankan, Chinese, and continental dishes. A coffee shop/cafe offers drinks and snacks. Barbecue grills are available for guest use. International cuisine is served onsite.
Recreation and Activities
A 24-hour fitness center and bicycle rentals are available. Activities include cycling, horse riding, and hiking. Water sports facilities and meeting spaces are on site. The area offers access to Horton Plains National Park and the Central Highlands.
Location and Transportation
Located 3.5 km from Nuwara Eliya city center. Within proximity to Sri Baktha Hanuman Kovil (3 km) and Single Tree Hill. Gregory Lake is 5 km away. Nanu Oya railway station is 55 km from the hotel. A roundtrip airport shuttle service is provided.
Hotel Services
24-hour front desk, concierge services, and a shared lounge available. Safety features include fire extinguishers, smoke detectors, and a security system. Business center and ironing facilities provided. Free WiFi throughout the property.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
General
Free Wi-Fi
Parking
24-hour reception
Luggage storage
Coffee shop
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Free city shuttle
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Free breakfast
Business
Business centre
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Garden area
Barbeque grills
Library
Room features
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
No.20\/4, 3Rd Lane, Magastota,
Nuwara Eliya,
Sri Lanka,
Nuwara Eliya District
Map view
No.20\/4, 3Rd Lane, Magastota,
Nuwara Eliya,
Sri Lanka,
Nuwara Eliya District
City landmarks
Park
Galway's Land National Park
1.5
mi
Landmark
Pedro Tea Factory
1.7
mi
Landmark
Magasthota Junction
2300 ft
Landmark
Katumana Sri Seethawanaramaya
2800 ft
Landmark
Sita Temple
1.8
mi
Landmark
Monastery
4400 ft
Landmark
Sandatenna Temple
4900 ft
Landmark
International Buddhist Centre
5000 ft
Landmark
Sri Rathnaloka Piriwena
1.0
mi
Park
Victoria Park
2.1
mi
Landmark
Meepilimana Sri Mahindaramaya
1.1
mi
Landmark
Moonplains Safari & Mini Worlds End
1.4
mi
Landmark
Pedro Tea Estate
1.8
mi
Landmark
Seetha Eliya Temple
1.4
mi
Landmark
Ashokaramaya
1.4
mi
Landmark
Nanu Oya
1.4
mi
Landmark
Single Tree Hill
1.9
mi
Landmark
Swarnagiri Maha Viharaya
1.6
mi
Landmark
Galway Forest Reserve
1.6
mi
Church
Holy Trinity Church
2.1
mi
Bridge
Kothmale Hanging Bridge
2.0
mi
Landmark
Buddhist Temple
1.8
mi
Landmark
Kande Ela Reservoir
2.1
mi
Landmark
Sri Baktha Hanuman Kovil
1.8
mi
Landmark
Moon Plains
2.2
mi
Mosque
Hawa Eliya Jumma Masjid
1.8
mi
Lake
Gregory Park
38.6
mi
Landmark
Gregory Lake
38.6
mi
Landmark
Hakgala Botanic Gardens
38.6
mi
Landmark
Sri Senanandaramaya
39.4
mi
Nearby
Peradeniya-Badulla-Chenkaladi Hwy
Magasthota Junction
1700 ft
Restaurants
Adma Agro Strawberry Restaurant
4500 ft
Restaurant
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 15 reviews
7.4
7.4/10 based on 83 reviews
Jim
United States,
June
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms, although labeled as 'standard,' provided all essential amenities like heater, warm water, and TV. However, they were on the small side and located in the old building. The service was exceptional from check-in to throughout our stay, but there was an issue that needed attention. The location was peaceful, allowing for a nature-filled retreat with helpful staff. The dining experience was good, though there could have been better explanations. Overall, the facilities were satisfactory, making my stay comfortable.
Rooms
7.0
The 'standard' rooms were cozy and equipped with necessary facilities.
Service
9.0
The staff were amazing and provided terrific service.
Location
8.0
The location was serene, perfect for a relaxing stay with lovely views.
Dining
7.0
The dining experience was enjoyable, but lacked clear explanations.
Facilities
7.0
The facilities were decent and met my needs during the stay.
Bud
United States,
May
2024
8.2/10
I had a nice time at the hotel. The standard rooms, located in the old building, were basic, small, and old. Enjoyed my stay but room size was a drawback.
Rooms
7.0
The standard rooms in the old building were basic and small.
Service
9.0
The service throughout our stay was terrific and the staff was very friendly and helpful.
Location
9.0
The location was great, welcoming us with warm towels and a hearty soup. Lovely surroundings near the tea gardens, perfect for walking and enjoying the views.
Dining
8.0
The dining was good; however, explanations on breakfast timing could be clearer.
Facilities
8.0
The facilities were adequate for my stay.
Judith
United States,
May
2024
6.8/10
The hotel offers a mix of old small rooms in the original building and new modern rooms in the newer building. The service was a bit confrontational but balanced out by the helpful and welcoming staff. The location provides a calm stay amidst nature, away from the hustle and bustle of town. The dining experience was decent, and the facilities are well-kept.
Rooms
7.0
The standard rooms vary between old small rooms and new modern rooms with a small balcony.
Service
6.0
The service ranged from confrontational moments to helpful and welcoming interactions.
Location
8.0
A serene location surrounded by nature and tea gardens, perfect for a peaceful stay.
Dining
6.0
The dining experience was acceptable but nothing exceptional.
Facilities
7.0
The facilities are well-kept and provide basic necessities for a comfortable stay.
Timothy
United States,
May
2024
6.4/10
The hotel had some positive aspects like offering all the necessary facilities in the rooms but unfortunately, cleanliness was a major issue with hair and dust found in the bathroom and flies in the room. The staff were friendly and even accommodated special requests for infants, but there were instances of poor treatment that need improvement.
Rooms
5.0
The rooms had all the facilities including a heater, warm water, TV, fan, complimentary water, coffee, tea, blankets, and comfortable beds.
Service
7.0
The staff were friendly and provided great hospitality service including catering to special requests for infants.
Location
8.0
The hotel is located around tea gardens, providing a lovely ambiance and opportunities for leisurely walks to enjoy the views.
Dining
6.0
The dining experience was satisfactory but improvements are needed in food taste and variety.
Facilities
6.0
The facilities were adequate, but the cleanliness issues in the rooms need to be addressed for a better experience.
James
United States,
April
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, although dated and lacking amenities, offered a breathtaking view of the mountains. The service was a bit confrontational at times but overall helpful. The location was excellent for enjoying the views but could use some improvement in the food quality. The dining experience was good, especially the potato dishes. The facilities were satisfactory but could do with some upgrades.
Rooms
6.0
The rooms were good sized with a breathtaking view of the mountains.
Service
7.0
The service was a bit confrontational at times but overall helpful.
Location
8.0
The location was great for enjoying the views.
Dining
7.0
The dining experience was good, especially the potato dishes.
Facilities
6.0
The facilities were satisfactory.
Joseph
United States,
April
2024
7.8/10
I had a mixed experience at this hotel. The rooms, although a bit outdated, were cozy with a private balcony overlooking the tea garden and mountains. However, it was slightly inconvenient for my mom to have to go between floors to prepare something in my room.
Rooms
7.0
The rooms are compact but nice and offer a private balcony with a lovely view of the tea garden and mountains. However, they are a bit outdated.
Service
9.0
The staff here were very helpful and extra nice during my stay, making sure to assist with any requests promptly.
Location
8.0
The hotel is situated on top of a hill past Lake Gregory, offering a chance to enjoy nature walks and beautiful views, especially during sunrise. It's close to the city center of Nuwara Eliya and surrounded by tea gardens, making it a pleasant place to stay.
Dining
8.0
The dining experience was enjoyable, with delicious and abundant food served. However, it seemed to lack a communal atmosphere as there were few fellow travelers present during meals.
Facilities
7.0
The hotel facilities are satisfactory, providing essential services like dry cleaning, laundry, and a free city shuttle.
Edith
United States,
March
2024
7.8/10
The hotel felt just like home with helpful staff and a lovely tea garden and mountain view.
Rooms
8.0
The rooms, though small, are very clean and have all required amenities with a great view.
Service
7.0
The service was very polite and helpful, providing a warm, homely atmosphere. However, there could be some improvement in following standard operating procedures.
Location
9.0
The location is stunning, perfect for walks and enjoying beautiful views. It's a great getaway from the hustle and bustle, especially during sunrise.
Dining
7.0
The dining experience was decent, although explaining breakfast arrangements to guests could be clearer. The local jams were a nice touch.
Facilities
8.0
The facilities were good overall, providing a comfortable stay with adequate services.
Matthew
United States,
March
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms were cold with scuffed and dirty paintwork, but they were cleaned nicely. The curtains were old, which was a downside. The service was top-notch with very helpful and welcoming staff, making us feel at home. The location was good, allowing us to walk around and enjoy the beautiful sunrise views near Lake Gregory and tea gardens. The dining experience was enjoyable, but a bit confusing with the breakfast setup. Overall, a decent stay with ups and downs.
Rooms
7.0
The rooms were clean but had some maintenance issues like cold temperature and scuffed paintwork.
Service
9.0
The staff was very polite, friendly, and homely, providing excellent service.
Location
8.0
The hotel is well-located on top of a hill past Lake Gregory near the tea gardens, offering beautiful views and a kid-friendly environment.
Dining
7.0
The dining experience was good overall, but it could have been better explained, especially during busy times.
Facilities
7.0
The facilities provided were satisfactory but could use some improvements.
Norman
United States,
March
2024
8.0/10
The hotel has a lovely tea garden and mountain view, and the staff were very helpful, making it feel just like home. However, the spaciousness was a plus.
Rooms
7.0
The rooms were clean but could use improvement in cleanliness. The space was good.
Service
9.0
The staff were very friendly and accommodating, making our stay feel like home. They even ensured oatmeal was prepared for my infant, which was much appreciated.
Location
9.0
The location was fantastic overlooking tea plantations, hills, and local homes. It was a peaceful retreat away from the town's hustle and bustle, with opportunities to enjoy picturesque views.
Dining
8.0
The dining experience was good, with tasty food, especially the potato dishes. However, communication about dining arrangements could be clearer for guests.
Facilities
7.0
The facilities were decent but could use some improvements. Additional activities for kids like toys and games were a nice touch.
Friendly Staff
Cleanliness Issue
John
United States,
October
2023
8.2/10
The hotel has stunning views of the tea garden and mountains, and the staff is incredibly helpful, making you feel at home. Despite some negative comments, the place was clean, although the rooms are a bit small. Overall, it was a nice and clean experience that exceeded expectations in many ways.
Rooms
8.0
The rooms offer breathtaking views of the tea garden and mountains, and the staff ensures they are tidy and clean.
Service
9.0
The service was top-notch, with staff being very attentive and always ready to assist with a big smile.
Location
9.0
The hotel's location is perfect for nature lovers, with peaceful surroundings and easy access to the city center of Nuwara Eliya. The views of plantations, hills, and local homes add to the charm of the place.
Dining
8.0
The dining experience was delightful, with delicious and abundant meals that were thoroughly enjoyed. However, it was suggested that the variety and richness of food could be improved.
Facilities
7.0
The facilities at the hotel were satisfactory, offering everything needed for a comfortable stay.
Larry
United States,
October
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms had a great view of the tea garden and mountains, all thanks to Rumesh who ensured everything was arranged perfectly. However, cleanliness was a major issue with the room I stayed in. Room 605 was in poor condition, with a dirty WC full of hair and flies. The room had a musty smell, and several appliances were broken.
Rooms
5.0
The rooms looked better with a nice view, but cleanliness was lacking. Musty smell and broken appliances were disappointing.
Service
9.0
The service overall was super good. The staff provided excellent hospitality and were willing to customize services upon request. They were very friendly and offered dry cleaning, laundry, and a free city shuttle.
Location
8.0
The location was perfect for those who enjoy being close to nature. The helpful staff and serene surroundings made for a lovely and peaceful stay. Walking around and enjoying the sunrise views amidst the tea gardens was a highlight.
Dining
5.0
The dining experience seemed lacking in organization. Judging by the set tables for breakfast, there were issues with the cleanliness and explanation of meal options. Cold dishes were the norm.
Facilities
6.0
The facilities were decent overall, but there were clear issues with cleanliness and maintenance that should be addressed.
Charles
United States,
September
2023
7.4/10
The hotel gave us a warm, home-like feeling with very helpful staff and a confusing mix of good and bad comments. Despite the smelly old part of the hotel, the rooms were very clean with well-maintained bathrooms and a stunning tea garden view. Overall, it felt like a cozy place to stay.
Rooms
8.0
The rooms in the old part of the hotel were clean and had very well-maintained bathrooms. The tea garden and mountain view was exceptional.
Service
7.0
The service at the hotel, particularly in the tea garden and mountains, was highly recommended. The staff was very helpful and created a perfect atmosphere for everyone. However, there were some disappointing instances with service and hospitality.
Location
9.0
The hotel is situated around beautiful tea gardens, providing a lovely place to stay. It offers a chance to walk around and enjoy the scenic views, especially at sunrise. It's a calming retreat away from the hustle and bustle of the town and surrounding areas.
Dining
6.0
The dining experience was satisfactory, but improvements could be made in communication, especially during busy times. The guava jam was a delightful touch.
Facilities
7.0
The hotel's facilities were decent. It could benefit from improvements in service efficiency and attentiveness.
Blake
United States,
August
2023
7.2/10
The hotel's rooms were a bit outdated with scuffed paintwork and old curtains, but the service was very homely and welcoming. The location offered a nice view, though the dining options could use some improvement. Overall, a decent stay with a few areas that could be better.
Rooms
6.0
The 'standard' rooms were small and old but clean.
Service
8.0
The staff was friendly and accommodating.
Location
7.0
The hotel has a pretty good location with a nice view.
Dining
7.0
The dining was good overall, but could be tastier and richer.
Facilities
8.0
The hotel offered dry cleaning, laundry, and a free city shuttle service.
friendly staff
outdated rooms
Chris
United States,
June
2023
7.4/10
Staying at this hotel was a mixed experience. The rooms felt empty and old, but the helpful service made up for it. The location offered great views, but the dining experience left a bit to be desired.
Rooms
6.0
The rooms were small and felt empty, showing signs of wear and tear.
Service
9.0
The service was incredibly polite and went out of their way to assist with any issues.
Location
8.0
The location was beautiful, allowing for scenic walks and stunning sunrise views.
Dining
7.0
The dining experience was okay, but there could have been more variety in the breakfast options.
Facilities
7.0
The facilities were satisfactory and met our basic needs.
Larry
United States,
May
2023
8.2/10
The hotel feels just like home with a tea garden and mountain view. The staff is very helpful. The 'standard' rooms, though old, are compact, nice, and come with a private balcony. It's a cozy place to stay.
Rooms
8.0
The rooms had a window and a glassed-topped door to the hallway, offering a beautiful view of the tea garden and mountains. They are called 'standard' rooms but are comfortable and come with a private balcony.
Service
7.0
The staff was helpful and accommodating during my stay. They could improve in handling unexpected situations more tactfully.
Location
9.0
The hotel is located on top of a hill past Lake Gregory in Nuwara Eliya. The surroundings are beautiful, perfect for leisurely walks and enjoying sunrise views.
Dining
8.0
The dining experience was good, especially breakfast. However, explanations could be clearer during busy times.
Facilities
9.0
The hotel offers a variety of facilities such as dry cleaning, laundry, and a free city shuttle service. It enhances the overall convenience of the stay.
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